- Basic Cancellation Policy. Cancellation fee of 100% is charged if cancelled 3 days or less before the event. Cancellation fee of 50% is charged if cancelled 6 days or less before the event. Cancellation fee of 0% is charged if cancelled 7 days or less before the event.
- Enhanced Refund Terms. What are Enhanced Refund Terms? Enhanced Refund Terms allow you to offer your customers upgraded refund terms for bookings made on your website. Opting in to Enhanced Refund Terms removes the need for you to process refunds when customers cannot take their trip because of a reason outside of their control. These enhanced terms cover a wide set of unforeseen circumstances, and the refunds are administered by Protect Group, a global provider.
There are two options of cancellation policy. Basic or Enhanced Refund Terms. Enhanced Refund Terms provided by Protect Group, https://www.refundable.me/ for more info.